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Frequently asked questions
General
Payments & Cancelation Policies
If your ship arrives at Taino Bay or Amber Cove, your guide will meet you just outside the port gates, holding a sign with your name and the Edgar Private Tours logo. Due to port regulations, outside operators are not allowed inside the pier area.
We monitor all cruise arrivals in real time to ensure a smooth and punctual pickup. Plus, our team will contact you directly to establish a good communication channel for a smooth puck up transition.
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