No worries — we track your ship’s arrival through the official port schedule. Your driver and guide will adjust your pickup time accordingly. If your ship misses the port due to weather or schedule changes, your deposit is fully refundable.

Yes, we guarantee it! All our shore excursions are planned with at least a 2-hour safety buffer before your ship’s departure. With over 10 years of experience working with cruise guests, we understand the importance of timing.

Yes! We provide door-to-door pickup and drop-off from most resorts, hotels, and Airbnb accommodations in Puerto Plata, Sosúa, and Cabarete. Just provide your location when booking, and we’ll confirm your exact pickup time the day before.

If your ship arrives at Taino Bay or Amber Cove, your guide will meet you just outside the port gates, holding a sign with your name and the Edgar Private Tours logo. Due to port regulations, outside operators are not allowed inside the pier area. We monitor all cruise arrivals in real time to ensure a smooth and punctual pickup. Plus, our team will contact you directly to establish a good communication channel for a smooth puck up transition.

All our tours include: • Round-trip transportation in air-conditioned vehicles • Licensed local guide (English & Spanish speaking) • Bottled water and sodas • Entrance fees to main attractions • In some tours: a traditional Dominican lunch Extras such as souvenirs, and gratuities are not included unless specified.

Absolutely! We are a fully licensed and insured local operator with over a decade of experience serving cruise passengers and resort guests. Our reviews speak for themselves. We provide reliable transportation, certified guides, and punctual return guarantees.

Make sure to pack: Comfortable shoes, Sunscreen and a hat, Camera or phone for photos, Swimwear and towel (for waterfalls or beach stops), Small cash for souvenirs or tips.

Definitely! We specialize in custom private tours. You can combine activities like Damajagua Waterfalls, Monkey Home, Mount Isabel safari truck, or city sightseeing. Let us know your interests and schedule — we’ll build a perfect itinerary for you.

• Shore excursions: 4–6 hours (depending on activity) • Half-day tours: around 3–4 hours • Full-day adventures: 6–8 hours We always tailor timing to your cruise or resort schedule to make the most of your day.

Yes. All vehicles are modern, clean, air-conditioned, and covered by commercial passenger insurance. Safety and comfort are our top priorities.

Absolutely! Just let us know in advance, and we can arrange accessible vehicles or adjust the itinerary to suit your comfort level. Some attractions like Damajagua Waterfalls or the Cable Car have steps or uneven terrain, but we’ll recommend suitable alternatives.

Lunch is included in most full-day excursions, especially those featuring cultural or countryside experiences. For half-day or beach-only tours, lunch may be optional — details are listed on each tour page.

Royal Caribbean, Virgin Voyages, Celebrity Cruises, MSC, NCL, and other cruise lines dock at Taino Bay.

Carnival Cruise Lines ships dock at Amber Cove Cruise Ports.